Servicom
SERVICOM stands for Service Compact with all Nigerians. It is an agreement on efficient service delivery between the Nigerian people and the Nigerian State. The Compact’s core provision says: “we dedicate ourselves to providing the basic services to which citizens are entitled to timely, fairly, honest, effective and transparent services”.
MOTTO: You Have The Right To Be Served Right…
ABOUT US
SERVICOM Unit is saddled with the responsibility of ensuring quality, timely and cost-effective customer service in all Faculties, Directorates and Units. It serves as the engine room for service delivery in the University and driven by the University Management’s commitment to service delivery customers expectations of service delivery.
SERVICOM is one of the units under the Vice-Chancellor’s office. The Vice-Chancellor is the chairman of SERVICOM in the National Open University of Nigeria.
ACTIVITIES
The SERVICOM Unit is the customer hub of the University saddled with the
responsibility of ensuring that timely and effective services are delivered to students, staff and the general public.
The nature of our activities include responding to and resolving inquiries regarding missing results, graduation status, admissions, registration issues, examination issues etc.
STAFF LIST
|
S/N |
NAME |
DESIGNATION |
|
1 |
Mrs. Boro |
Deputy Registrar |
|
2 |
Mrs Grace Amarachi Oguike |
Assistant Registrar |
|
3 |
Mrs Hauwa Ahmed Manzo |
Administrative Officer II |
|
4 |
Mrs Tosin Kemi Ajibero |
Administrative Officer II |
|
5 |
Mrs Patricia I. Ekwukoma |
Confidential Secretary |
|
6 |
Mr Abdulsalam M. Rabiu |
Executive Officer |
|
7 |
Miss Blessing Nana Ekele |
Assistance Executive Officer |
|
8 |
Mr Ameh Onuche |
Assistant Executive officer |
DESK/LIAISON
|
S/NO |
NAME |
RANK |
OFFICIAL EMAIL ADD. |
PHONE NO. |
|
1. |
Mrs Grace A. Oguike |
AR |
aoguike@noun.edu.ng |
08066816909 |
The unit is presently headed by a deputy registrar.
Eunice Riki (Mrs), who is also the Focal Officer.
There are two (2) core sections within the unit namely;
- the charter desk officer/service improvement officer headed by (Senior Assistant Registrar) Ibrahim Sidi
- the customer care/complaints desk officer headed by (Assistant Registrar) Grace A. Oguike
The SERVICOM Unit has a presence on the university’s website. Complaints should be forwarded to servicom@noun.edu.ng